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Voice Control Panel PC

Building Skill-free Alexa Voice Control into IoT Devices

Voice Control Panel PC

Voice control is the successor of touch screen interface used in products like smartphones, tablets, home automation, in-vehicle control, vending machines, kiosk and Human Machine Interface (HMI).  It is the next big thing of user Interface (UI), especially for artificial intelligence enabled IoT devices, ranging from smart home products to industrial control panels.  According to ABI Research, “last year, 141 million voice control smart home device shipped worldwide.”  In 2020, “voice control device shipments will grow globally by close to 30% over 2019.”

Since the original Echo device was brought to market in 2014, Amazon’s Alexa Voice Service (AVS) is becoming one of the most popular voice recognition and natural language understanding (NLU) artificial intelligent services for building connected voice control IoT devices. These devices are defined as Alexa built-in products. They can be built with industrial computers, panel PCs, tablet computers or other embedded systems with microphones, speaker and Internet connection. With these products, you can initiate with your voice commands, get responses from Alexa, connect to the cloud and control peripherals with your voice.

Besides embedded control system layers like hardware, operating system and application software, the design of a Alexa built-in product also involves voice front end, Wake Word Engine (WWE), Alexa Voice Service (AVS) cloud services, AVS Device SDK integration, extra communication and control interfaces.

Selecting a Voice Front End

Voice front end is the forefront of a voice control device which mandates high-accuracy of picking up human voice in a noisy environment.  To ensure wake-word triggering and provide clear voice commands for interpretation, a typical voice front end consists of software or hardware DSPs to implement technologies like Acoustic Echo Cancellation (AEC), Beamforming, noise suppression and Wake Word Engine (WWE). 

Loud music or speech playing back by the device is picked up by its microphones.  Acoustic Echo Cancellation (AEC) subtracts the playback noise and allows the microphones to pick up voice commands.  Beamforming uses multiple microphones to locate the source of speech and attenuates all other background noises.  Noise suppression removes background noise to improve voice recognition. The Wake Word Engine WWE listens for the keyword (like “Alexa”) before taking action to send the following utterance for speech recognition and understanding.

Estone’s EMB-2238 reference design is one of the examples of voice front end solution.  It has built-in Amazon-qualified hardware DSP smart codec for AEC, noise suppression, high performance digital MEMS mic array for omni-directional spatial capture and support of Sensor’s TrulyHandsfre wake word engine tuned to “Alexa”.

Voice Front End

Embedding Alexa Voice Service (AVS)

Alexa Voice Service (AVS) is a cloud-based service that allows device developers to integrate Alexa features and functions into a connected voice enabled product. It provides access to complex speech recognition, natural language understanding, Alexa skills and capabilities in the cloud for Alexa built-in products.

After selecting the voice front end with sufficient memory, processing power and a wake word-enabled microphone array, the next step for the developers is the integration of Alexa Voice Service Device SDK. The AVS Device SDK consists of C++ based libraries to communicate with the cloud-based Alexa Voice Service. It also exposes AVS APIs for device application customizations.

Let’s say that when a user asks “Alexa, turn on the AC”. The Wake Word Engine detects the keyword “Alexa” and the device’s AVS API sends the audio as a sound clip (event) to Alexa Voice Service in the cloud. AVS validates the wake-word and uses automatic speech recognition (ASR) to turn the voice command into text. Then, the natural-language understanding (NLU) process interprets what the user wants and routes it to the appropriate skill and action defined in the cloud. AVS then sends the voice of Alexa via text-to-speech engine or action messages back to the device AVS interface as directives.

AVS Device SDK

AVS Device SDK runs on Linux, Android, Windows and macOS.  This video demonstrates the Alexa Voice Service integrated into a Yocto Linux based EMB-2238 voice control reference design.

Building Skill-free Alexa Voice Control

More and more developers are building IoT devices using voice to control their unique hardware or custom peripherals. These products are not just as simple as controlling single-function smart light bulbs or smart plugs. For example, a recreational vehicle (RV) control panel controls HAVC, lighting, exhaust fans, generator, awning and many more. The peripherals being controlled are often connected via CAN bus, serial ports like RS-232/485, general-purpose input/output (GPIO) or wireless communication like WiFi, Zigbee, Z-Wave, etc.

The standard way for the developers to add Alexa voice control into their products is to build separate custom Alexa Skills for their devices and maintain them in a separate cloud. That device maker’s cloud is then used to interface to Alexa Voice Service cloud and the connected device with peripherals being controlled (Figure 1).

Skill-free Alexa Voice Control

However, in many cases, the products being developed may only have a few simple control interface type like the following:

  • Power – control the on and off a connected peripheral, such as turning on/off the exhaust fan.
  • Toggle – switch between two states, such as open or close the awning.
  • Range – set the range of continuous values of a peripheral property, such as setting the temperature of the HAVC.
  • Mode – set a set of values of a device’s operation mode, such as the theme of the ambient lighting.

These control interfaces are part of the Alexa Smart Home Skill API capability interfaces.  With the latest AVS Device SDK, developers can enable these smart home capabilities and add skill-free custom voice control functionality for their AVS devices.  Products running AVS client with Smart Home over AVS enabled can send and receive “Smart Home” events and directives for voice control with a single connection to the Alexa cloud (Figure 2, 3).  This video is a demonstration of Estone’s 7” PPC-4707 POE Panel PC development kit built with skill-free Alexa voice control.

Voice control technology redefines the Internet of Things. Many companies are choosing to use the Alexa Voice Service (AVS) to add voice control capability to their products.  Efforts are underway to simplify the development experience, like providing qualified voice front end reference designs, creating integrated AVS voice control development kits and the introduction of skill-free Smart Home for AVS Device SDK, helping developers to get their voice-enabled designs to market faster.  Get your project started now.

To know more about Estone’s AVS voice control reference design products, see Embedded ARM Boards and Industrial Panel PCs on our website or contact us for details of your project.

New Fever Screening & Access Control System with AI Technologies

IR temperature detection and Face Recognition

Estone Technology is proud to announce the FSAC-80: Compact Fever Screening & Access Control System equipped with AI infrared thermal imaging, binocular camera, and biometrics recognition technology, to enable fast, contactless and accurate temperature detection and user authentication in response to the COVID-19 pandemic. Infrared cameras involved multi-AI technologies with deep learning helps to identify non-human heat sources and provide security personnel with real-time alerts. Face liveness detection protects against spoof attacks like pictures, offering higher security and greater user experience than traditional authentication methods. The system also can identify and measure the temperature of people wearing facial masks. This non-contact body temperature detection and facial recognition system are invaluable to help identify illnesses and avoid the spread of viruses. OEM/ODM design and manufacturing services are available. System customization includes the following:

  1. Display screen size, 7” – 43”, either standard alone or all-in-system
  2. Mounting: tripod, wall mount, or pole stand
  3. Multi-person detection for large public application
  4. IO to different altering and gate control system
  5. Linux, Android, or Window operation system 

FSAC-80 Main Features with AI Technologies

Targeting fever screening & access control applications with AI infrared temperature measurement and face recognition technologies, FSAC-80 is powered with a fast Octa-core Cortex A72/A53 CPU. The temperature detection system features a thermal imaging sensor with 32 x 32 IR pixels and can identify and detect fever in up to 120 people per minute. With AI software integrated with a calibrated, bi-spectral thermal camera, it provides temperature detecting deviations <±0.5°C between 0.5- and 1-meter distance away. The system also features a 2MP optical camera for advanced face recognition, supports 30,000 face databases, and ensures liveness detection accuracy rate>98.3% and recognition speed<0.5s, allowing the system to scan as many as 120 people per minute. Our solution also supports the direct release of normal visitors, over-temperature alarm, and mask-wearing reminder.IR thermal Temperature Detection and Face recognition

FSAC-80 Applications

The FSAC-80 System can be easily and quickly mounted and used as a passage gate access controller in communities, office buildings, hotels, scenic spots, transportation junctions, and other public service areas. The IR thermal camera can be used to detect elevated body temperature (EBT); individuals with abnormal temperature in the skin in key areas, especially the corner of the eye and forehead, will be selected for additional screening, which can help to reduce and slow the spread of the virus. For more applications, the system can support API docking, allowing app developers or OEMs to quickly add face biometrics and other related data into any app for mobile, desktop, or other device applications.

Highlighted Product Specifications

  • Dual Optical 2M Cameras for facial recognition
  • 32×32 IR Thermal imaging sensor 
  • 8” IPS LCD display 
  • Fast Octa-core Cortex A72/A53 CPU for data processing
  • Auto-detect Elevated Body Temperature (EBT) with 0.5°C error range, 
  • temperature detecting speed less than 1s, distance: 0.5-1m 
  • Auto identify non-human heat sources 
  • Support face recognition
  • 30, 000 face-matching library, 1: 1 recognition rate >98.3%, 1: N recognition rate>96.7
  • Operational with or without face masks
  • Optional RFID reader or fingerprint reader for additional security check
  • Real-time alerts of high temperature to security personnel 
  • Real-time alerts if not wearing a face mask
  • Configurable API for software/APP development 

For more information about the FSAC-80 System, please click here.

For inquires, please submit a form.

About Estone Technology

Estone Technology is an industry leader in Design & Manufacturing Services for medical and other ruggedize computing embedded applications. We build Intelligent products with a wide range of versatility, including Rugged Tablets, Smart Panel PCs, Enabling Software, and AI modules.

We offer a full suite of services from design, engineering, manufacturing, software, App, to AI integration, enabling you to deliver the latest technologies to the market quickly and efficiently.

Headquartered in the US, with the sales office in Europe and manufacturing facilities in China, Estone brings technology solutions to a breadth of industries, including medical, IT, field services, public safety, and home automation.

To know more about us, visit our product page: Products 

Touch panel ESD protection

Touch panel ESD protection for medical tablet and panel PC

Industrial panel PC with ESD protection

With the evolution of touch screen technology, touch interface has been gradually taking its place in life as one of the most effective user interfaces. We have become accustomed to using electronic products like our own smartphones, tablets and kiosks, ATMs, vending machines, electronic information systems in public places with touch screens. The healthcare industry is another area with rapid adoption of medical tablets, touch panel PCs, medical devices with touch panels and other touch related medical computers.

As any user accessible areas can be subjected to Electrostatic Discharge (ESD) strikes, all products with touch panels require some sort of ESD protection. Their electrostatic discharge problems need to be addressed to meet international standards. Electrostatic discharge can be very harmful to computer systems. Even a small amount of voltage can damage components and cause system failure.

Product reliability is an important factor for hardware and software on the design of industrial panel PC and medical tablet computers with touch panels built-in. This article will provide information on touch panel ESD protection, Electromagnetic Compatibility (EMC) standard ESD tests and requirements for medical devices and industrial computers.

Touch panel ESD protection

A typical projective capacitive touch panel consists of three major components, a glass protective cover, a capacitive touch sensor layer and a touch controller circuit. The touch controller circuit traditionally exists on a separate FPC. On one side of the FPC, the touch controller IC is responsible for monitoring the electric field around the panel with a series of electrodes in the touch sensor. If an object is placed in close proximity, it detects the change and records the location information.

Touch panel ESD protection

The touch controller is designed to sense electrical variation on the surface of the panel. The environment or human with large electrostatic charge to touch the panel will let the controller sensed a huge noise. The touch sensor pins of the touch controller IC will inevitably contain ESD protection circuits. The huge trigger signal will send through the ESD protection circuit and flow into the power or ground lines of the controller.

On the other hand, the FPC connection to the main board can also expose the touch controller to ESD pulses introduced at the system level. Examples of these ESD channels include USB, Ethernet or other exposed interfaces of the system. When the power increases to more than the touch controller IC’s ESD protection limit, it will damage the IC, or cause internal circuit malfunction.

To solve the problem of electrostatic discharge with touch panels, many techniques can be applied, including mechanical design, production control, system circuit or component characteristic design. The basic principle is to protect the key components like the touch controller IC. Most EMC hardware design measures can be applied to ESD immunity improvement for touch panels, including power supply design, layout considerations, I2C pull up considerations, metal part grounding, adding external ESD protection, etc.

In addition to hardware measures, software measures can also be implemented to deal with some other touch panel related ESD problems. For example, in our touch panel PCs PPC-4310, touch controller ESD watchdog feature of the firmware is enabled. It allows the reset of the touch controller and recovery of the touch function from non-destructive ESD events.

Tablet computer and panel PC ESD tests

Electrostatic discharge (ESD) tests for tablet computers and industrial panel PCs for measuring ESD are based on IEC 61000-4-2. It defines the range of test levels in relation to different environmental and installation conditions and establishes the appropriate test procedures. The objective of the standard is to establish a common reproducible basis for evaluating the performance of equipment subjected to ESD protections.

There are two types of tests based on the international standard, contact discharge and air discharge. The following is an IEC 61000-4-2 specifying compliance levels of ESD tests. A common test level for industrial panel PCs is 6kV contact, 8kV air, but these values could be higher or lower depending on the product standard requirements.

IEC 61000-4-2 ESD test classification:

IEC 61000-4-2 ESD test classification

Where “x” can be any level in between the other levels.

Medical tablet and panel PC ESD test requirements

The new EMC standard for medical devices, such as medical tablets and panel PCs is IEC 60601-1-2 standard. It includes increased testing limits for electrostatic discharge (ESD), radiated radio-frequency (RF) immunity, surge immunity, and electrical fast transients (EFTs). The standard outlined in IEC 60601-1-2 for measuring ESD is following IEC 61000-4-2 mentioned above.

Touch panel ESD protection for medical tablet PCs

One of the significant revisions to the immunity standard IEC 60601-1-2 is the increased ESD level. The contact discharge level is increased from 6kV to 8kV, while air discharge level is increased from 8kV to 15kV. This is the same as the Class 4 of the IEC 61000-4-2 standard.

Estone’s medical grade tablet computers and industrial panel PCs go through a series of rigorous product development processes. They are designed to meet IEC 61000-4-2 or IEC 60601-1-2 ESD test standards for product quality and reliability to use in the medical field.

To know more about our products in these categories, see medical tablets and panel PCs on our website or contact us for details of your project.

EM-2100 Medical Panel PC

Antimicrobial coating on medical tablets and panel PCs

With the rapid adoption of medical tablets, touch panel PCs, touch screen medical devices and medical computers, the healthcare industry leverages the innovative technologies and features immanent in these types of devices. Medical computers used for telemedicine are some of the examples of those we see in recent headlines, which provide patients and providers solutions for virtual care without face to face visits.

Antimicrobial medical computer

However, preventing the growth of microbes, bacteria transferring through touch screens or the surface of medical computers has become more and more challenging when many of these computers, such as medical tablets and medical panel PCs, are widely used in hospitals, outpatient clinics, nursing homes and other healthcare settings.

On the other hand, even in medical treatment settings, according to CDC’s estimates, one in 31 hospitals patients has at least one healthcare-associated infection (HAI) on any given day. This became even more relevant recently as we are experiencing the COVID-19 pandemic. A HAI contracted during care is the last thing any health facilities visitor or hospital patient expects or needs.

Antimicrobial coating

Antimicrobial coating on medical computers is used to inhibit the growth of bacteria, mold and mildew, prevent the surface transferring of bacteria and reduce the spread of infectious diseases. Unlike cleaning agents and disinfectants often used in health care facilities, active ingredients added to the antimicrobial coating on medical tablets and touch panel PCs provide protection against microbes around the clock, which in turn prevent them from spreading. The antimicrobial substance integrated to the antimicrobial coating typically contains silver ion antimicrobials, zinc antimicrobials and copper antimicrobials.

Silver ions, for example, is suitable for a wide range of materials and applications, including medical coatings, antibacterial films, plastics and powder coating products. For medical devices with touch panel PC, medical tables and medical computers, if the surfaces are protected with silver ions antimicrobial additives, the amount of bacteria on some of those surfaces can be reduced by 99.9%. The antibacterial coating also prevents the spread of fungi.

Antimicrobial touch screens

Antimicrobial medical tablets

Displays with touch panels are becoming more and more popular in medical devices. Medical tablets and panel PCs are often used in surgical displays, patient monitoring units and hand-held devices to improve patient care and productivity. Each time people use these touch screen devices, there is a risk that each of them leaves their mark in the form of more or less dangerous bacteria. Antimicrobial coating on touch screen glass will provide continuing protection in this situation.

The following is an example of the test results of one of the touch screen cover glasses used in one of our ODM products. The test is based on JIS Z 2801:2010 standard for antibacterial products. The test result shows antibacterial activity and efficacy.

Table 1: Antimicrobial touch screen cover glass test result

Antimicrobial enclosures

MD-100 Medical Tablet PC

Besides the touch screen, the enclosure surfaces of medical tablets and panel PCs also need to be protected to reduce the growth and spread of microorganisms. To add antimicrobial protection for plastic enclosures, antimicrobial additives based on a natural active substance in the form of silver can be added to the polymer for injection molding. In the case of metal enclosures, antibacterial powder coating options are available based on specially formulated silver ionic technology. Without antimicrobial coating, the enclosure surfaces will require cleaning often and may degrade with the heavy use of disinfectants or strong chemicals.

The following is the test result of an antibacterial plastic enclosure material used in one of our medical grade tablets. The test is with reference to ISO 22196:2011 standard for measurement of antibacterial activity on plastics and other non-porous surfaces.

Table 2: Antibacterial plastic enclosure material test result

Healthcare-associated infection and other risks of infection cause enormous costs throughout the world, especially for healthcare facilities, hospitals, nursing care facilities, home healthcare services and clinics. It is important to utilize antimicrobial technology to protect the surfaces of medical computers that are in high risk of contamination with germs and require ongoing protection even between cleaning cycles.

To know more about our product with antimicrobial coatings, see medical tablets and panel PCs on our website or contact us for details of your project.